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JOB TITLE: Office Assistant

LOCATION:Unit 14, 55-59 59 Weir Road, London SW19 8UG

TERMS: Monday to Friday – Part-time/Full-time

SALARY: Competitive

DATE OF ISSUE: May 2022

 

Background

 

Reporting directly to the owners of this family run food importer (specialising in Italian and Japanese food). We are a well-established business which looks after its staff, rewards hard work and celebrates success. Vallebona’s Office Assistant has a central role in making sure the business runs smoothly. The role requires someone who has good all-round administrative skills; can work to tight deadlines and can stay calm when things get busy. Ideally, this role would suit someone who enjoys working as part of a small team and likes to take responsibility and show initiative in an exciting and creative work environment.

 

Key Responsibilities

 

To perform a wide range of administrative and office support activities to keep the Vallebona team delivering a professional service to our clients:

 

  • Providing administrative and project management support to Stefano and Naoko.
  • Ensuring all telephone calls are answered promptly and professionally, either directly or escalated to the appropriate team member.
  • Taking and processing customer orders following Vallebona’s procedures.
  • Keeping a log of outstanding customer enquiries and ensuring deadlines are met. Processing incoming post and company emails from customers and clients.
  • Managing administrative aspects of supplier relationships.
  • Drafting emails and client communications.
  • Helping our PR and Social Media agencies with any communications campaigns.
  • Research and competitor analysis.
  • Creating Vallebona “best practice” guides for the wider team.
  • Organising and co-ordinating team meetings.
  • Maintaining accurate customer records securely on the contact management database and ensuring compliance with GDPR.

 

Skills and experience

  •  Previous experience of assisting in a busy office.
  •  Good computer skills, including Word and Excel.
  •  An organised multi-tasker who can meet deadlines.
  • Happy to take responsibility with a “can do” attitude.
  • Excellent customer service skills.
  •  Friendly and professional telephone manner
  •  Excellent written English.
  •  Interested in food and working in a creative environment.

Please send your CV to info@vallebona.co.uk

 

 

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WAITERS/WAITRESSES - WINE BAR

 

LOCATION:70A High Street, Wimbldon Village, SW19 5EE

TERMS: Part-time

SALARY: Competitive

DATE OF ISSUE: May 2022

 

We are looking for waiters/waitresses with a passion for food and wine during Spring/Summer.

Please send us your CV to info@vallebona.co.uk